Open Thead: Ruche’s excellent customer service, and what Anthropologie could re-learn …

Do you shop at Ruche? Although I feel like I’m a little outside the brand’s target demographic now I still love visiting the website and will occasionally pick up something super cute. It’s been a lot of fun watching founder Mai Olivo grow Ruche from a teeny business with a fantastic discerning eye to a thriving small business that reminds…
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RECENT PURCHASES I ♥

Free Shipping is not back at Anthropologie…but you might have it …

Oh the games marketers play. Over the past several days many a community member has excitedly emailed, commented or posted that Free Shipping is back on Anthropologie’s website. It’s not, but here’s why you might have Free Shipping anyway… Anthropologie has clearly heard the complaints that shipping on its website is too expensive. The vocal crowd (majority? minority?) has said…
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CURRENT CRAVINGS

Metapost: Please have Reader Outfits to me by 3 PM!!

Hi all, if you plan to send in a Reader Outfit for this week please have it to me by 3 PM! (You can try sending to me later but I can’t guarantee I’ll be able to run it this week. If not, I’ll just save it for next week.) Unfortunately while most of Manhattan’s power has been restored the…
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Recent Zara wins + wants

SCALLOP TRIM POPLIN SHIRT
METALLIC THREAD RUFFLED TOP
BELTED TRENCH COAT
ORGANZA FLOWER EARRINGS
SLINGBACK LEATHER HEELS
DOUBLE-FACED JACKET
BELTED COAT
SPLIT LEATHER FRINGED CROSSBODY BAG
TEXTURED KNIT DRESS WITH RUFFLES DETAILS
MOCK NECK SWEATER
EVERYDAY BACKPACK
BELTED JACKET WITH POCKETS
ANIMAL PRINT TOP
LACE TOP
SEMICIRCULAR CROSSBODY BAG
ANIMAL PRINT LEATHER MINI CROSSBODY BAG
CROPPED FLEECE COAT
RUFFLED DRESS
ROCKER LEATHER CROSSBODY BAG WITH CHAIN
LACE TOP
WIDE HEELED SLINGBACKS
STRIPED SWEATER
PACKABLE RAINCOAT
STUDDED ANIMAL PRINT SNEAKERS
PLEATED SKIRT
SATIN DRESS
POCKET CAPE
OVERSIZED COAT WITH POCKETS
FLORAL PRINT BLOUSE
CONTRASTING LACE DRESS
WATER RESISTANT HOODED TRENCH COAT
SATIN SKIRT
FAUX SUEDE SKIRT
FLORAL PRINT DRESS
FLORAL ORGANZA HOOP EARRINGS
LEATHER MID-HEEL SLINGBACKS
FRINGED PLAID JACKET
FAUX LEATHER SKIRT
STUDDED SLINGBACK BALLET HEELS
FAUX PEARL BEJEWELED EARRINGS
RUFFLED BLOUSE
OVERSIZED COTTON COAT
EMBROIDERED BLOUSE
LACE TOP
PACK OF PEARL AND ACETATE BARRETTES
EMBROIDERED BLOUSE
HEELED LEATHER SQUARE TOE SANDALS
SPLIT LEATHER HEELED COWBOY ANKLE BOOTS
ANIMAL PRINT BLOUSE
FLORAL PRINT BLOUSE
PLEATED DRESS
ANIMAL PRINT BOX BAG
PACK OF SPARKLING MULTICOLOR HAIR CLIPS
SATIN SKIRT
EMBROIDERED SKIRT
SUEDE LOOK COAT
PLEATED SKIRT
ANIMAL EMBOSSED SHOPPER BAG
FRINGE JACKET
HEELED SUEDE ANKLE BOOTS
ANIMAL PRINT MINI BAG
DOUBLE BREASTED BUTTONED COAT
HEELED SLINGBACK VINYL SHOE
DOUBLE BREASTED TRENCH COAT WITH BUTTONS
MULTICOLOR KNIT DRESS
SEQUIN RUFFLED TOP
BACKPACK WITH RING
RUFFLED EMBROIDERED SHIRT
PACK OF SPARKLING MULTICOLOR HAIR CLIPS
HOUNDSTOOTH COAT
TOP WITH TIE WAIST
STUDDED EQUESTRIAN CROSSBODY BAG
MID-HEIGHT HEELED ANKLE BOOTS WITH STRETCHY PANELS
OPENWORK SWEATER
PRINTED KNIT TOP
TORTOISESHELL WIDE HEELED SANDALS
FAUX SUEDE FRINGED OVERSHIRT
LEATHER EQUESTRIAN CROSSBODY BAG
TIED KNIT TOP
REVERSIBLE XL KLIMT TOTE BAG
MULTICOLORED STRIPED TOP
SPARKLY KNIT BLOUSE
OPEN KNIT TOP
FLORAL PRINT DRESS
PRINTED MINI DRESS

Metapost: Urban Camping with roxy!

Just like NYC used to be! Only, you know, taller and with cell phones. photo by the Associated Press Hello! This is just a quick note to let everyone know that I’m alive! And doing fine. As you’ve probably heard most of Manhattan below 34th St has been without power since Monday night. That includes roxyland, located down on Wall…
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FREE SHIPPING is back…for Canada. Plus, why Quebec won’t have …

Just in time for Canadian Thanksgiving, a perk is here just for our neighbors to the North. Now through October 8, 2012, Canadian Anthropologie lovers can get FREE SHIPPING on their orders of $150+ on Anthro’s website. It’s very nice to see this perk, especially since Canada was left out of the last two free shipping promotions. But of course…
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A critical look at Anthropologie’s website: State of the Flowy

It’s been quite a while since we delved into the topic of Anthropologie’s website design and functionality. Now seems like the perfect time to discuss it again as Anthro makes some significant changes. I’ll start with my thoughts and then please do share yours in the comments. THE MAGAZINE AND ETYMOLOGIE Let’s start with something I like (a lot). For…
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Anthropologie’s Packaging Problem

This may come as a shock to everyone but I order stuff from Anthropologie often. A lot. A lot a lot. Not just for myself either. For friends, for personal shopping clients, for my doorman…everyone gets some Anthropologie love. More than 98% of the time everything goes great! I give Anthropologie my money and they give me some item in…
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