Open Thead: Ruche’s excellent customer service, and what Anthropologie could re-learn …

Do you shop at Ruche? Although I feel like I’m a little outside the brand’s target demographic now I still love visiting the website and will occasionally pick up something super cute. It’s been a lot of fun watching founder Mai Olivo grow Ruche from a teeny business with a fantastic discerning eye to a thriving small business that reminds…
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RECENT PURCHASES I ♥

Anthropologie {Tag Sale} Open Discussion Thread

With yesterday’s Tag Sale comment threads getting long and a bit unwieldy, here’s a fresh start for today. Feel free to discuss all things Tag Sale-related in the comments from store reports to requests for help locating an item to tips, speculation and whatnot. If you haven’t already don’t forget to check out yesterday’s clothing fresh cuts post as well as the shoes, bags…
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CURRENT CRAVINGS

Anthropologie {Tag Sale} Open Discussion Thread

With yesterday’s Tag Sale comment threads getting long and a bit unwieldy, here’s a fresh start for today. Feel free to discuss all things Tag Sale-related in the comments from store reports to requests for help locating an item to tips, speculation and whatnot. If you haven’t already don’t forget to check out yesterday’s clothing fresh cuts post as well…
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Recent Zara wins + wants

OPEN KNIT TOP
SATIN SKIRT
SUEDE LOOK COAT
LEATHER MID-HEEL SLINGBACKS
DOUBLE-FACED JACKET
PACK OF SPARKLING MULTICOLOR HAIR CLIPS
RUFFLED EMBROIDERED SHIRT
POCKET CAPE
MOCK NECK SWEATER
PACK OF PEARL AND ACETATE BARRETTES
FLORAL PRINT DRESS
ANIMAL PRINT TOP
FLORAL PRINT BLOUSE
EMBROIDERED SKIRT
ANIMAL PRINT LEATHER MINI CROSSBODY BAG
BELTED COAT
SEQUIN RUFFLED TOP
BACKPACK WITH RING
DOUBLE BREASTED BUTTONED COAT
HEELED SUEDE ANKLE BOOTS
SEMICIRCULAR CROSSBODY BAG
HEELED LEATHER SQUARE TOE SANDALS
FAUX LEATHER SKIRT
LACE TOP
TOP WITH TIE WAIST
HEELED SLINGBACK VINYL SHOE
PLEATED DRESS
TIED KNIT TOP
SPLIT LEATHER HEELED COWBOY ANKLE BOOTS
CROPPED FLEECE COAT
FRINGED PLAID JACKET
FAUX SUEDE SKIRT
REVERSIBLE XL KLIMT TOTE BAG
RUFFLED BLOUSE
SPLIT LEATHER FRINGED CROSSBODY BAG
BELTED TRENCH COAT
EMBROIDERED BLOUSE
SLINGBACK LEATHER HEELS
ANIMAL PRINT BOX BAG
MULTICOLOR KNIT DRESS
LACE TOP
FAUX SUEDE FRINGED OVERSHIRT
FAUX PEARL BEJEWELED EARRINGS
HOUNDSTOOTH COAT
FRINGE JACKET
RUFFLED DRESS
PLEATED SKIRT
CONTRASTING LACE DRESS
LACE TOP
WIDE HEELED SLINGBACKS
STUDDED SLINGBACK BALLET HEELS
EMBROIDERED BLOUSE
EVERYDAY BACKPACK
METALLIC THREAD RUFFLED TOP
MID-HEIGHT HEELED ANKLE BOOTS WITH STRETCHY PANELS
DOUBLE BREASTED TRENCH COAT WITH BUTTONS
WATER RESISTANT HOODED TRENCH COAT
TEXTURED KNIT DRESS WITH RUFFLES DETAILS
PACKABLE RAINCOAT
ROCKER LEATHER CROSSBODY BAG WITH CHAIN
PRINTED KNIT TOP
PLEATED SKIRT
STUDDED ANIMAL PRINT SNEAKERS
STRIPED SWEATER
SATIN DRESS
STUDDED EQUESTRIAN CROSSBODY BAG
PACK OF SPARKLING MULTICOLOR HAIR CLIPS
ANIMAL PRINT MINI BAG
ANIMAL PRINT BLOUSE
SCALLOP TRIM POPLIN SHIRT
FLORAL ORGANZA HOOP EARRINGS
MULTICOLORED STRIPED TOP
ORGANZA FLOWER EARRINGS
ANIMAL EMBOSSED SHOPPER BAG
OVERSIZED COTTON COAT
FLORAL PRINT BLOUSE
SATIN SKIRT
TORTOISESHELL WIDE HEELED SANDALS
LEATHER EQUESTRIAN CROSSBODY BAG
BELTED JACKET WITH POCKETS
SPARKLY KNIT BLOUSE
OVERSIZED COAT WITH POCKETS
PRINTED MINI DRESS
OPENWORK SWEATER
FLORAL PRINT DRESS

Open Thread: Bought and Liked

1 – DSW; 2 – Anthropologie; 3 – Rebecca Taylor via Nordstrom; 4 – Gap 5 – American Eagle; 6 – J.Crew Factory; 7 – CB2 8 – Anthropologie; 9 – J.Crew With things a little slow in Anthroland at the moment, I thought it would be fun to pull back a little to a wider view. One of my resolutions this…
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Open thread: Customer service, calling stores out, spending, Part 3

Who is tracking consumers? Everyone. This week we’ve been talking about Anthropologie’s customer service and return policies as part of a larger conversation about retailers and the consumers they serve. (Part 1: Customer Service; Part 2: Return Policies.) Now we come to most complex part of the conversation: consumer tracking. The impetus for these posts was when an EA community…
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Open thread: Customer service, calling stores out, spending, Part 2

Let’s take a closer look at Anthropologie’s return policy. Continuing our ongoing community discussion into customer service, today I will be focusing on Anthropologie’s return policy. I’ll share my thoughts and then please let us know what you think in the comments! Tomorrow we’ll talk customer tracking. To begin, what exactly is Anthropologie’s return policy? According to their website: All…
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Open thread: Customer service, calling stores out, spending

Let’s go down the Anthropologie rabbit hole, shall we? So, last night’s Sale Guessing Game comments thread was pretty interesting, wasn’t it? I have plenty of thoughts to share after the jump and then welcome the community’s thoughts and feedback. Let’s start at the detail level and then zoom back to the 10,000 foot view. I locked the comments because…
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