Open Thead: Ruche’s excellent customer service, and what Anthropologie could re-learn …

Do you shop at Ruche? Although I feel like I’m a little outside the brand’s target demographic now I still love visiting the website and will occasionally pick up something super cute. It’s been a lot of fun watching founder Mai Olivo grow Ruche from a teeny business with a fantastic discerning eye to a thriving small business that reminds…
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RECENT PURCHASES I ♥

Free Shipping is not back at Anthropologie…but you might have it …

Oh the games marketers play. Over the past several days many a community member has excitedly emailed, commented or posted that Free Shipping is back on Anthropologie’s website. It’s not, but here’s why you might have Free Shipping anyway… Anthropologie has clearly heard the complaints that shipping on its website is too expensive. The vocal crowd (majority? minority?) has said…
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CURRENT CRAVINGS

Metapost: Please have Reader Outfits to me by 3 PM!!

Hi all, if you plan to send in a Reader Outfit for this week please have it to me by 3 PM! (You can try sending to me later but I can’t guarantee I’ll be able to run it this week. If not, I’ll just save it for next week.) Unfortunately while most of Manhattan’s power has been restored the…
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Recent Zara wins + wants

FAUX LEATHER SKIRT
EVERYDAY BACKPACK
ANIMAL PRINT TOP
RUFFLED EMBROIDERED SHIRT
TEXTURED KNIT DRESS WITH RUFFLES DETAILS
PLEATED DRESS
SEQUIN RUFFLED TOP
SPLIT LEATHER FRINGED CROSSBODY BAG
PLEATED SKIRT
HEELED LEATHER SQUARE TOE SANDALS
PACK OF SPARKLING MULTICOLOR HAIR CLIPS
ANIMAL PRINT LEATHER MINI CROSSBODY BAG
ORGANZA FLOWER EARRINGS
TOP WITH TIE WAIST
PACKABLE RAINCOAT
POCKET CAPE
SCALLOP TRIM POPLIN SHIRT
METALLIC THREAD RUFFLED TOP
SEMICIRCULAR CROSSBODY BAG
WIDE HEELED SLINGBACKS
SUEDE LOOK COAT
LACE TOP
DOUBLE BREASTED BUTTONED COAT
LACE TOP
FAUX SUEDE SKIRT
FAUX PEARL BEJEWELED EARRINGS
HEELED SLINGBACK VINYL SHOE
EMBROIDERED SKIRT
PACK OF SPARKLING MULTICOLOR HAIR CLIPS
STUDDED EQUESTRIAN CROSSBODY BAG
RUFFLED BLOUSE
EMBROIDERED BLOUSE
BELTED TRENCH COAT
STUDDED SLINGBACK BALLET HEELS
FRINGED PLAID JACKET
ANIMAL PRINT BLOUSE
FLORAL PRINT BLOUSE
TIED KNIT TOP
RUFFLED DRESS
MOCK NECK SWEATER
ANIMAL PRINT MINI BAG
CONTRASTING LACE DRESS
SATIN SKIRT
SLINGBACK LEATHER HEELS
OPEN KNIT TOP
SATIN DRESS
HOUNDSTOOTH COAT
LACE TOP
HEELED SUEDE ANKLE BOOTS
PRINTED MINI DRESS
ROCKER LEATHER CROSSBODY BAG WITH CHAIN
OPENWORK SWEATER
DOUBLE BREASTED TRENCH COAT WITH BUTTONS
STUDDED ANIMAL PRINT SNEAKERS
OVERSIZED COAT WITH POCKETS
ANIMAL PRINT BOX BAG
MID-HEIGHT HEELED ANKLE BOOTS WITH STRETCHY PANELS
EMBROIDERED BLOUSE
SATIN SKIRT
MULTICOLORED STRIPED TOP
LEATHER MID-HEEL SLINGBACKS
FLORAL PRINT BLOUSE
FLORAL ORGANZA HOOP EARRINGS
BELTED COAT
BELTED JACKET WITH POCKETS
SPARKLY KNIT BLOUSE
SPLIT LEATHER HEELED COWBOY ANKLE BOOTS
FRINGE JACKET
OVERSIZED COTTON COAT
LEATHER EQUESTRIAN CROSSBODY BAG
FLORAL PRINT DRESS
FLORAL PRINT DRESS
ANIMAL EMBOSSED SHOPPER BAG
MULTICOLOR KNIT DRESS
BACKPACK WITH RING
WATER RESISTANT HOODED TRENCH COAT
FAUX SUEDE FRINGED OVERSHIRT
PLEATED SKIRT
STRIPED SWEATER
PRINTED KNIT TOP
CROPPED FLEECE COAT
REVERSIBLE XL KLIMT TOTE BAG
TORTOISESHELL WIDE HEELED SANDALS
DOUBLE-FACED JACKET
PACK OF PEARL AND ACETATE BARRETTES

Metapost: Urban Camping with roxy!

Just like NYC used to be! Only, you know, taller and with cell phones. photo by the Associated Press Hello! This is just a quick note to let everyone know that I’m alive! And doing fine. As you’ve probably heard most of Manhattan below 34th St has been without power since Monday night. That includes roxyland, located down on Wall…
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FREE SHIPPING is back…for Canada. Plus, why Quebec won’t have …

Just in time for Canadian Thanksgiving, a perk is here just for our neighbors to the North. Now through October 8, 2012, Canadian Anthropologie lovers can get FREE SHIPPING on their orders of $150+ on Anthro’s website. It’s very nice to see this perk, especially since Canada was left out of the last two free shipping promotions. But of course…
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A critical look at Anthropologie’s website: State of the Flowy

It’s been quite a while since we delved into the topic of Anthropologie’s website design and functionality. Now seems like the perfect time to discuss it again as Anthro makes some significant changes. I’ll start with my thoughts and then please do share yours in the comments. THE MAGAZINE AND ETYMOLOGIE Let’s start with something I like (a lot). For…
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Anthropologie’s Packaging Problem

This may come as a shock to everyone but I order stuff from Anthropologie often. A lot. A lot a lot. Not just for myself either. For friends, for personal shopping clients, for my doorman…everyone gets some Anthropologie love. More than 98% of the time everything goes great! I give Anthropologie my money and they give me some item in…
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