The upending world of fashion retail

Ready, set, uh-oh? The retail world is undergoing a seismic shift these days and in fashion it seems as though some of my favorite stores are getting left behind. A recent spate of business articles outlines the shifts taking place and highlights the ever-growing gap between so-called ‘fast fashion’ and traditional retailers. The picture is looking kind of grim. Let’s…
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Current Cravings

Catharsis: Anthropologie makes changes to its return policy

Update: I have been contacted by Anthropologie’s home office social media team to say that the return policy is not changing. However, this contradicts information I received from several store employees, so I have asked for clarification from a senior manager in customer relations at the home office. Stay tuned! Anthropologie has long rivaled Nordstrom for one of the most generous return…
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Notes from Urban Outfitters’ Q1 2018 Earnings Call

You may want to sit down for this one. Yesterday Anthropologie’s parent company Urban Outfitters held its quarterly conference call with analysts to discuss its Q1 2018 Fiscal results, and those results were downright dismal. Anthropologie had its worst quarter since 2011! 2011, which just so happens to be the last time Anthropologie mistook itself for a West Coast casual…
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Travel Necessities

Shopbop Sale

Notes from Urban Outfitters’ Q4 2017 Earnings Call

We all had a feeling that Anthropologie’s results would be lackluster this quarter and sure enough that hunch was confirmed during parent company Urban Outfitters’ quarterly earnings call. Inside, read what the leadership team had to say and what the future might hold… Let’s begin with the financial results: “Total Company or URBN sales for the fourth quarter increased by…
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Struggling to understand your people? So is Anthropologie, according to Barron’s…

Is Anthropologie laughing with us or at us? It just doesn’t get its customer lately, according to Barron’s. Anthropologie parent company Urban Outfitters will hold its quarterly earnings call tomorrow and ahead of that Barron’s has a pretty scathing article about the state of things with our favorite wayward retailer. The article contains amusingly massive understatements like “Anthropologie seems to…
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